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Capability: Technology Ecosystem

Orchestrating Fiber & Broadband Activation with MuleSoft

Telecom order-to-activate architecture connecting customer channels, enterprise systems and network provisioning through API-led integration.

USMICRO used MuleSoft and API-led, event-driven integration to connect a fragmented telecom order-to-activate landscape — automating data movement across CRM, billing, SAP and provisioning systems and materially accelerating fiber and broadband activation.