Modernizing Retail Commerce from Monolith to Composable Microservices

USMICRO established an ODC-led commerce modernization programme that decoupled digital experiences from the legacy backend, decomposed core commerce functions into independently deployable services and introduced API, event and DevOps foundations for faster, lower-risk change.
Automating Warranty Claims and Failure Analytics for Industrial Equipment

USMICRO established an ODC-led warranty engineering model that replaced email-driven claims handling with structured digital intake, automated policy validation and failure analytics — accelerating legitimate claims while improving visibility into recurring equipment defects.
Building Production-Ready AI Engineering Capability in a GCC

USMICRO helped a Global Capability Center move beyond notebook-level AI experimentation by introducing capability-based technical assessment, stronger data and MLOps foundations, and production engineering practices for deploying, monitoring and integrating AI into real products.
Moving B2B Ordering from Email to a Governed Digital Portal

USMICRO used an ODC-led adoption and engineering model to shift B2B ordering away from email and into a governed digital portal — combining vendor onboarding, automated scorecards, workflow standardization and compliance visibility.
Building Supply Chain Resilience Through a Unified B2B Supplier Portal

USMICRO engineered a unified B2B supplier portal and integration layer that connected legacy EDI, modern APIs, enterprise systems and forecasting workflows — giving procurement teams and suppliers a shared operational view while reducing manual coordination and inventory inefficiency.