Privacy Policy

USMICRO and its group entities (“USMICRO,” “we,” “our”) bring together deep domain expertise, enterprise solutions, and cutting-edge digital technologies to reinvent and streamline business processes for clients and their broader ecosystems. Guided by a consultative and design-thinking approach, we enable organizations to run more efficiently and contribute to building productive, sustainable communities.

We are fully committed to protecting your personal information and your right to privacy. When you visit our website, engage with our services, or provide information through forms or trusted third parties, you place your trust in us. We take that trust seriously.

This Privacy Notice explains, in clear and transparent terms, what information we collect, how we use it, and the rights you have as a data subject or consumer. We encourage you to read this notice carefully, as your privacy is important to us.

This policy applies to all personal information collected through our website, related services, sales, marketing activities, or events (“Sites”). USMICRO adheres to all applicable privacy laws and regulations, including but not limited to the Information Technology Act and the General Data Protection Regulation (GDPR).

Please note that a separate privacy notice applies in situations where there is an employment relationship between USMICRO and its employees.

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  • Personal Information You Disclose to Us

In Short: We may collect various types of personal data in different ways and use them for multiple purposes, strictly based on your consent and the purpose for which the data is provided.

We collect personal information that you voluntarily share with us — either directly or through trusted third parties — when you visit our website, engage with our services, or interact with us through any of our Sites. The type and extent of information collected depend on the nature of your interaction with us, such as:

  • Browsing our website
  • Registering for services
  • Participating in events, marketing initiatives, or promotional activities
  • Engaging with any other programs organized by USMICRO

All personal information you provide must be true, complete, and accurate. You are responsible for informing us of any changes to this information to keep it current and valid.

Information Automatically Collected

In Short: Certain technical information — such as your IP address and device/browser characteristics — is collected automatically when you visit our Sites.

When you access or navigate our Sites, we automatically collect some non-identifiable information. This may include:

  • Device and usage data such as IP address, browser type and version, device characteristics, operating system, language preferences, referring URLs, device name, country, and approximate location.
  • Technical and interaction data such as timestamps, pages visited, and patterns of site usage.

While this data does not reveal your identity (e.g., name or contact details), it is essential for:

  • Ensuring the security and smooth operation of our Sites
  • Conducting internal analytics and generating reports to improve user experience and system performance

Like most organizations, USMICRO also uses cookies and similar technologies to collect certain types of information automatically.

 

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In Short: We process your personal information based on legitimate business interests, the fulfillment of contracts with you, compliance with legal obligations, and/or your consent.

We use personal information collected through our Sites for a range of purposes. Depending on the context, processing is carried out based on one or more of the following legal grounds:

  • Business Purposes: Legitimate interests pursued by USMICRO
  • Contractual: Performance of a contract with you
  • Legal Obligations: Compliance with applicable laws and regulations
  • Consent: Where you have given us specific permission to process your information

Below are the key ways in which we may use your personal data:

  • Fulfil and Manage Orders: To process, manage, and deliver the products or services you request. (Contractual)
  • Request Feedback: To contact you for feedback regarding your experience with our services and Sites. (Business Purposes / Consent)

Marketing and Promotional Communications: We and/or our third-party marketing partners may use the personal information you provide to send you marketing and promotional materials, subject to your marketing preferences. You may opt out of these communications at any time by contacting us in writing. (Consent / Business Purposes)

  • Business Analysis and Service Improvement: To conduct data analysis, identify usage trends, assess the effectiveness of our services, and continuously improve our business operations and user experience. (Business Purposes)
  • Contract Management and Legal Compliance: Where USMICRO has entered into or is preparing to enter into a contract with you, your employer, or your company (other than an employment relationship), we may process personal data—typically limited to your name, business contact details, and job title—to fulfill contractual obligations and related activities. This may include service delivery, accounting, auditing, regulatory reporting, and compliance with applicable laws and regulations. (Contractual / Legal Obligations)

Please note that we may process your personal data without your knowledge or consent, but only where permitted or required by law and in accordance with applicable regulations.

Children’s Privacy

USMICRO’s websites, products, services, and hosted content are not intended for children. We do not knowingly solicit or collect personal information online from children without verifiable parental consent. If we become aware that a child has submitted personal information without such consent, we will take reasonable steps to delete that information from our databases and ensure it is not used for any purpose.

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In Short: We share personal information only with your consent, to comply with legal obligations, to protect your rights, or to fulfill business or contractual obligations.

We may process or share your personal data internally or with third parties — including trusted service providers — based on the following legal grounds:

  • Consent: Where you have provided specific consent for us to use your personal information for a defined purpose.
  • Legitimate Interests: When processing is reasonably necessary to support our legitimate business interests.
  • Performance of a Contract: When processing your personal information is required to fulfill the terms of a contract we have with you.
  • Legal Obligations: When disclosure is required by law, regulation, legal process, court order, governmental request, or to respond to public authorities for national security or law enforcement requirements.
  • Vital Interests: When disclosure is necessary to investigate or act on potential policy violations, suspected fraud, threats to safety, illegal activity, or to establish or defend legal claims.
Business Transfers

We may share or transfer your information in connection with, or during negotiations of, a merger, acquisition, sale of company assets, financing, or transfer of all or part of our business to another entity.

Third Parties and Service Providers

“Third parties” include:

  • Service providers such as contractors, consultants, agents, hosting and internet service providers, data storage and analytics providers, marketing research and campaign managers, event organizers, and caterers.
  • Group entities within the USMICRO group structure.

All third-party providers are required to implement appropriate security measures consistent with our privacy and data protection policies.
 We do not permit third-party providers to use your personal data for their own purposes. They may process personal data only for specific purposes and in accordance with our instructions and applicable laws.

We may also share personal data with regulators, authorities, or other entities where required to comply with legal or regulatory obligations.

International Data Transfers

We may transfer your personal data to one or more countries outside your country of residence or the country where you access this website — including India — to perform the activities described above.
 Whenever we transfer your personal data internationally, we implement appropriate safeguards to ensure the level of protection required by the laws of your country of residence.

If you would like more details about these safeguards, you can contact us at privacy@usmicrotek.com.

 

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In Short: We aim to safeguard your personal information through a robust system of organizational and technical security measures.

We have implemented comprehensive technical and organizational security controls designed to protect the confidentiality, integrity, and availability of the personal information we process. These measures include secure infrastructure, strong access management, encryption protocols, regular security assessments, and continuous monitoring to prevent unauthorized access, disclosure, alteration, or misuse of data.

While we take significant precautions, please note that no method of transmission over the Internet or electronic storage is entirely secure. Any transmission of personal information to and from our Sites is at your own risk, and we encourage you to access our Sites through secure networks and trusted environments.

Our security program is aligned with internationally recognized standards and frameworks, including ISO 27001:2022, ISO 27701:2019, and the NIST Cybersecurity Framework, to ensure a structured and continuously improving approach to information security and privacy management.

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In Short: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We will keep your personal information only for as long as it is necessary to achieve the purposes described in this Privacy Policy, unless a longer retention period is required or allowed by applicable laws (for example, for tax, accounting, regulatory, or legal compliance purposes).

When there is no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion or anonymization is not immediately possible (for example, if the data is stored in secure backup archives), we will safely store and isolate your personal information from any further processing until deletion becomes feasible.

Your Privacy Rights

In Short: In some regions, such as the European Economic Area (EEA) and India, you have specific rights that give you greater access to and control over your personal information. You may also review, update, or request deletion of your information at any time.

In certain jurisdictions (including the EEA and India), you may have the following rights under applicable data protection laws:

  • Right of Access: To request access to and obtain a copy of your personal information.
  • Right to Rectification: To request correction of any inaccurate or incomplete personal information.
  • Right to Erasure: To request deletion of your personal information in certain circumstances.
  • Right to Restrict Processing: To request that we limit the processing of your personal information.
  • Right to Data Portability: If applicable, to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing before withdrawal.
  • Right to Nominate (India-specific): You may nominate another individual to exercise your data protection rights in the event of your death or incapacity, in accordance with applicable laws.
  • Right to Object: In certain situations, you may object to the processing of your personal information, including processing for direct marketing purposes.

To exercise any of these rights, please use the data subject request form and the contact details provided below. We will assess and respond to all requests in line with applicable data protection laws and within the required timeframes.

If you are located in the EEA and believe that our processing of your personal information violates applicable law, you also have the right to lodge a complaint with your local Data Protection Supervisory Authority. You can find their contact details here:  https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

If you are located in India or any other non-EEA jurisdiction, you may contact the nominated data protection authority in your region, where applicable.

Cookies and Similar Technologies

Most web browsers are configured to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies if you prefer. However, please note that disabling cookies may affect the functionality and user experience of certain features on our Sites.

To opt out of interest-based advertising by third-party advertisers on our Sites, you can visit:  http://www.aboutads.info/choices/

Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and similar tracking technologies to collect and store your information.

We use cookies and similar technologies (such as web beacons, pixels, and tags) to access, store, and track certain types of information when you interact with our Sites. These technologies help us enhance user experience, analyze site traffic, and personalize content and advertisements.

For detailed information on the types of cookies we use, the purposes for which we use them, and how you can manage or refuse certain cookies, please refer to our Cookie Policy.

Do Not Track Signals

Most web browsers, as well as some mobile operating systems and applications, offer a “Do Not Track” (DNT) feature or setting. This allows you to activate a signal indicating your privacy preference to prevent your online browsing activities from being monitored and collected.

Currently, there is no uniform technology standard for recognizing and implementing DNT signals. As a result, USMICRO does not respond to DNT browser signals or other automated tracking preference mechanisms at this time.

If a standard for online tracking is formally adopted in the future and we are required to comply, we will update this Privacy Policy accordingly to reflect our practices.

Automated Decision-Making

USMICRO does not use automated decision-making processes, including profiling, that produce legal effects or similarly significant impacts on individuals. Any decisions affecting you are made with appropriate human involvement and oversight.

Changes to This Privacy Policy

This Privacy Policy may be updated or modified from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.

If we make any material or substantial changes, we will:

  • Post a clear notice at the top of this page, and/or
  • Notify you through other appropriate means, such as email or a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.